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COVA photo upload error fixes

What to check when preparing your China visa photo: size, background, and file requirements.

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COVA photo upload error fixes

The photo conditions to check first

When COVA upload fails, start with file format and size

Upload trouble is often caused by the file rather than the face photo itself. Common issues include HEIC instead of JPEG, file size outside 40 KB–120 KB, wrong pixel dimensions, or a file extension that says JPG while the file content is not suitable.

On iPhone, confirm that the final export is actually JPEG/JPG before uploading. If needed, export again from the prepared image instead of renaming the file extension.

  1. Confirm JPEG/JPG format
  2. Check 40 KB–120 KB
  3. Use 354 × 472 px as the standard COVA-style size
  4. Avoid over-compression

If the file passes but the photo is still rejected

The image may still need review for background shadows, face position, glasses glare, hair covering the eyes, or visible editing. Compare the photo against examples of rejected photos before trying the same file again.

Browser or device issues may also occur. Try a simple file name, re-export the JPEG, or use another browser, while following the current COVA screen and local application instructions.

Create your photo in the browser

Prepare the photo for China Visa directly in your smartphone or computer browser. Creating and reviewing are free.

Open the web tool

What this tool creates

  • the required face photo (for digital upload)

Also available as an iPhone appOpen the App Store

Check before you apply

Check the COVA upload screen and the embassy, consulate, or visa center instructions for your actual application route.

Photo conditions that can cause problems

Check these photo conditions before you submit. Getting them right during the shoot saves a retake later.

  1. Wrong File Size or Dimensions

    The COVA digital upload requires a JPEG within the official file size range at the standard pixel size. An incorrect file size or resolution can fail upload validation.

  2. Shadows on Face or Background

    Uneven lighting or standing too close to the wall can create shadows. Ensure soft, even lighting with no shadows on the face or behind the head.

  3. Glasses & Reflections

    Glasses are not prohibited, but removing them is strongly recommended. Thick frames, dark lenses, glare, and frames that cover the eyes can lead to rejection.

How the App Helps You Prepare Your Photo

On-Screen Template Guide

Align your face with the official guide lines to easily meet the strict height and width specifications.

Background Check & Guidance

Check whether the background is plain white or near-white, with no shadows. It is safest to take the photo in front of a white wall from the start. If you use a background cleanup feature, use it carefully and verify the final image looks natural.

COVA-Style JPEG Export

Export a JPEG sized for COVA's digital upload requirements — the exact pixel and file-size targets are in the table above. Final acceptance depends on the COVA upload check, visa center, embassy or consulate.

Privacy First Processing

All image adjustments are processed entirely on your device. Your photos are never sent to a server.

Note: shoumei.org is an independent photo formatting tool to assist in preparation. It is not affiliated with COVA, the Ministry of Foreign Affairs of China, any Chinese embassy or consulate, or any visa application center. It does not submit visa applications or guarantee acceptance.

Check China Visa Photo Requirements Guide

View all guides

Frequently Asked Questions

What are the COVA digital photo requirements?

JPEG in 24-bit RGB true color at the standard pixel size and within the official file size range. Some visa center pages mention ranges up to 420 × 560 px. 354 × 472 px is the safest standard COVA output.

Does a China visa photo need to be 354 × 472 px?

For COVA online uploads, yes — that pixel size is the standard requirement. A few centers mention up to 420 × 560 px, so follow your upload screen if it shows a different limit.

What file size is required?

the official size range in JPEG format. Files outside that range can fail the COVA upload validation.

What conditions can cause a China visa photo to be rejected?

Background shadows, hair covering the eyebrows or eyes, glasses with thick frames or glare, white clothing blending into the background, incorrect head dimensions, a file size outside the official range, or a photo older than 6 months.

Where these requirements come from