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Indonesia Visitor Visa file preparation

Passport bio page upload guide

The passport image is only usable when the full bio page is readable, both by machines and by people.

Checked: 2026-07-02

Open the web tool
Photographing the full passport bio page with MRZ and text fields readable for Indonesia eVisa upload

The photo conditions to check first

What must be visible

The Visitor Visa information page asks for the full bio page of the passport. Treat “full” literally: the photo, text fields, passport number, issuing details, expiry date, and the machine-readable zone should all remain inside the image.

If you crop away the bottom MRZ lines, hide part of the page with a finger, or leave the page too dark to read, compression will not fix the problem.

Shooting setup

  1. Place the passport flat on a matte surface.
  2. Use indirect light from the side; avoid a ceiling light reflecting directly into the laminate.
  3. Hold the camera parallel to the page so the lines do not bend.
  4. Tap to focus on printed text before taking the photo.
  5. Review at full size before compressing.
Illustration of photographing a passport data page with a phone

Compression should preserve text first

For the passport bio page, sharp text is more important than a tiny file. If the size target makes the MRZ fuzzy, retake the image with better light before lowering quality further.

Create your photo in the browser

Prepare the photo for Indonesia eVisa directly in your smartphone or computer browser. Creating and reviewing are free.

Open the web tool

What this tool creates

  • the required face photo (for digital upload)
  • the passport biographical data page (photo page) (for document upload)

Also available as an iPhone appOpen the App Store

About Shoumei

Shoumei is an independent file-preparation tool. It is not an Indonesian government, Directorate General of Immigration, embassy, or consulate service.

Always confirm the latest conditions on the official Indonesia eVisa portal.

Upload mistakes that can cause problems

Avoidable file errors can slow down an Indonesia eVisa / eVOA upload. Check these points before you submit:

  1. Mixing up the 200KB and 2MB limits

    Different screens show different maximum sizes. Over-compressing to fit 200KB can make the face or MRZ unreadable, while trusting the 2MB hint may still get the file rejected by the upload field.

  2. Glare across the passport MRZ or photo

    Reflections on the machine-readable zone or the photo field stop the data from being read. Photograph the bio page in flat, even light without flash.

  3. Wrong photo dimensions

    The registration screen asks for a 4 x 6 cm photo at least 400 x 600 px. A face that is too large, too small, or the wrong aspect ratio can be rejected.

  4. Cropped or partial passport page

    Cutting off a corner, the MRZ, or the photo field means the document cannot be verified. Keep the full bio page inside the frame.

  5. Non-neutral background or shadows

    Patterned walls, strong side light, or shadows across the face obscure facial features. Use a plain light background lit evenly from the front.

  6. Wrong format or heavy compression artifacts

    Saving as HEIC or a format the portal does not accept, or JPEG quality so low the face looks blocky, causes rejection. Export as JPG/JPEG/PNG.

Why Use the Indonesia Visa Photo App?

Fit the portal file-size field

Check and resize the face photo and passport image so they meet the size shown on your application screen, without over-compressing until the text blurs.

Frame the full passport bio page

Crop the page precisely so the MRZ, photo, and all text fields stay inside the frame and remain readable after export.

On-device processing for privacy

Your photos stay on your iPhone. Nothing is uploaded to a server while you prepare the files.

Export in the accepted formats

Output JPG/JPEG/PNG at the 4 x 6 cm / 400 x 600 px guidance so the file matches what the registration screen expects.

Note: shoumei.org prepares image files only. It does not submit Indonesia visa applications or choose a visa type for you.

Related guides

All Indonesia eVisa guides

FAQ

Can I upload only the passport portrait photo?

No. The public Visitor Visa page asks for the full bio page, so the whole page should be visible.

Should the passport page be portrait or landscape?

Use the orientation that shows the page naturally and completely. The registration help text specifically warns that the passport photo should be in landscape form.

Source references