Vietnam e-Visa：裁剪護照相片後出現 Incorrect Portrait Photo

為何護照相片裁剪圖可能被報告為「Incorrect Portrait Photo」

Across applicant reports, people have described taking the face area from a passport Data Page image and using that crop as the portrait upload. Some reports describe an “incorrect portrait photo” rejection, while others describe rework or longer processing after the same image was selected for both upload fields.

! These are observations reported by applicants, not a published official prohibition. The official portal instructions describe the portrait and passport Data Page as separate uploads; they do not state that a passport photo crop is prohibited.

分開兩個上傳欄位

The official user manual shows a portrait upload and a passport Data Page upload as separate steps. It also shows automatic validation, personal-data extraction, and a submission block when an image is invalid.

That official flow explains why the two fields should be treated as different files. It does not publish the exact rule that produces an “incorrect portrait photo” message or any processing-time threshold.

官方入口網站公布的人像相片要求

• The official portal lists a newly taken 4 × 6 cm portrait in JPG / JPEG, under 2 MB, with a white background, a straight face, no hat, no glasses, and formal clothes.
• The portal also asks for a clear passport Data Page image. Keep that image complete and readable; do not treat its face area as the portrait file.
• The official instructions do not publish a pixel similarity score, crop ratio, or other numeric boundary for deciding whether a portrait is accepted.

錯誤人像報告說明了什麼、沒有說明什麼

An applicant report can tell you that this combination of files was rejected or required another attempt. It cannot establish that the portal has a universal “passport crop” rule, nor can it reveal the exact automated check behind the message.

Use the report as a reason to separate the files and follow the published portrait instructions, not as evidence of an unpublished government requirement.

在不改變身分的情況下準備新的人像相片

A face-photo workflow can help prepare a 4 × 6 cm portrait JPEG from a new capture. It does not decide whether the official portal will accept the file and cannot guarantee the portal’s validation result.

Keep the portrait truthful and use the passport Data Page image as the separate document upload. Do not digitally alter the face to imitate the passport image or to bypass the portal’s checks.

相關 Vietnam e-Visa 上傳指南

For a broader file checklist, start with the guides below. They stay within the same official portal upload flow.